Hospitality at Your Service

The Executive Staff at Synergy has represented almost every major hospitality brand in America, including but not limited to Holiday Inn, Hampton Inn, Hilton, Hyatt, Marriott, Ramada, Choice Hotels and Wyndham brands.

With a management philosophy centered on customer service and satisfaction and with our unique hands on approach, our team members have been recognized within the industry and by their peers as excellent hoteliers. With development and management history within all 50 states along with Europe, Canada, Mexico and the Caribbean, we bring a global perspective to each property and to every marketplace.

We tailor each contract to the specific project, taking into consideration the unique challenges and goals of your property. There are no cookie cutter contracts that are offered by most hospitality management companies. Our ability to adapt to the needs of any specific property is what sets Synergy apart from our competition!

Short Term Rental Programs
The Condo Hotel and Vacation Home Ownership segment of the hospitality industry is becoming increasingly important to the traveling public. As licensed CAM professionals and with experience in resort community management and development, The Synergy Hospitality Group, LLC brings not only professional management to the concept, but also cutting edge technology with “real time” accountability to customer and property ownership.

Synergy’s ability to work with all major brands coupled with our ability to manage online revenue and booking streams give us the competitive edge in most markets. The Synergy Hospitality Group, LLC suite of proprietary travel sites along with our relationship to major third-party booking vendors allows us the opportunity to generate a higher ADR and occupancy rate than our competition.

With management and development experience in the major tourist markets in Florida, Colorado, Arizona and Nevada, The Synergy Hospitality Group, LLC drive success to every venture represented.

Our sister company, The Synergy Real Estate Group, LLC specializes in the professional leasing and management of income property. Our services include single family homes, duplexes and other multi-family properties. We offer the best in personalized and professional management to meet your investment needs. Synergy Real Estate Group does more than just manage your property; we manage it as if we owned it ourselves.

From a single family home to an apartment community, your investment will always be represented by a licensed Realtor Associate Property Manager. No matter what type of real estate you own, your investment will always be under the supervision of an experienced professional with extensive training.

Property Leasing Services

•    Complete property marketing
•    Broker cooperation
•    Free website and MLS listings
•    Most thorough tenant screening using credit reports, eviction reports, criminal background checks and other advanced techniques.
•    Collect all deposits and first month's rent in advance.

Property Management Services
•    Monthly income/expense reports
•    Prompt rent collection
•    On site inspections
•    A/C preventative maintenance program
•    Subcontract repairs at reasonable rates
•    24-hour-a-day service

Synergy Association Management, LLC offers a wide range of property management services, which, when combined in a total package, consistently deliver significant cost benefits. Perhaps even more importantly, these diverse services also offer direct accountability and continuity to our clients.

An experienced, state-licensed Synergy Community Association Manager oversees each property, ensuring the attention to detail required for its management needs, as guided by its legal documents and state statutes. Services include:

•    Attendance at board meetings
•    Written management reports
•    Experienced recommendations
•    Implementation of board policy
•    Property inspections
•    Timely correspondence
•    Budget preparation
•    Communication with residents
•    Supervision of staff and sub-contractors
•    Job bids and specifications
•    Architectural and rules enforcement
•    Newsletters and surveys
•    Committee coordination
•    24 hour emergency line

The ability to monitor and control your property’s revenue on a minute-by-minute basis is essential in today’s fluid marketplace. Understanding the importance of the proper room-rate structure and how to manipulate rates and revenue versus your competition is essential for profit maximization.

Synergy is not only equipped with several proprietary online travel sites and room-night generators, but is able to equip each property with the tools to monitor their competition’s occupancy and room rates structure daily, allowing them the ability to raise or lower rates in accordance with real-time demand.

Online placement of multiple websites along with sophisticated search engine optimization and maintenance programs allows each property to maintain a superior online position within their marketplace.

Marketing and sales remain one of the most important segments within the hospitality industry. As technology changes daily and at an increasing rate, it is essential that corporate level and property level staff have the right cutting-edge tools to remain competitive.

Synergy’s ability to outpace not only the technology changes within the industry but also the constantly evolving marketplace is enhanced by the experience and character of our Internet marketing teams and Sales professionals. As participants in the ABA, NTA, SHRM and other professional sales and travel-related organizations, the Synergy Hospitality Group is dedicated to generating a competitive edge through Sales, Marketing and Revenue Management.

A Director of Sales is located on each property, supervised by our regional staff and monitored weekly and monthly to insure revenue goals and objectives are maintained while staying abreast of trends and sub-trends within every marketplace. Each property operates from a comprehensive marketing plan that is reviewed weekly to insure the fastest response to changing trends.

State of the Art sales management software programs are used by corporate, regional and property staff members to insure that all company leads and guest contact information is properly disseminated and managed. A professional marketing department insures that cutting-edge graphic designs, printing and public relations are maintained at all levels.

A professional Human Resource Department is responsible for the overall hiring process of both management and hourly employees. They work closely with the operations staff to determine the employment and skills needed for both new and existing hotels, condo-hotels and resort communities.

HR handles all employee benefits including medical, dental, life and 401(k), along with processing weekly payroll. The HR department is well-versed in ongoing Federal, State and local regulations.

The executive team at the Synergy Hospitality Group, LLC has a proven track record of taking distressed properties and turning them around. Whether it is the financial performance or capital issues, our team can immediately develop and implement an action plan to take a distressed property and return it to a prominent position in the marketplace.

The Synergy Hospitality Group offers a wide range of other helpful services that may be of interest, and each has a flexible fee structure that is customized per property. Don’t see a certain service that you need? Please contact us anytime to discuss ways that we can enable your property to succeed. Here are just a few of the other services that we proudly offer:

•    Licensed home owner association management
•    Resort community management
•    Real estate services
•    Food and beverage management
•    Financial services
•    External & internal audits semi-annually
•    Associate training
•    Safety and compliance
•    Renovation management
•    Brand / franchise relations
•    Preferred vendors – resulting in cost savings
•    Owner liaison representative
•    Online owner portals for condo-hotels